Terms of service

Terms of Service

Last Updated: [30/11/2024]

Welcome to Svampehytten! By accessing or using our website (https://shop.svampehytten.dk), you agree to be bound by these Terms of Service (the "Terms"). Please read them carefully.

1. General Information

The website https://shop.svampehytten.dk is operated by Svampehytten, located at Gasværksvej 5. 9000 Aalborg, VAT Number DK44296608. If you have questions, please contact us at info@svampehytten.dk or call us at +4528707559.

2. Acceptance of Terms

By visiting, browsing, or purchasing from our website, you agree to these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you may not use our services.

3. Orders and Payments

  1. Placing an Order

    • All orders are subject to acceptance and availability.
    • You will receive a confirmation email once your order is accepted.

  2. Pricing and Payment

    • All prices are listed in local currency and include VAT unless stated otherwise.
    • Payments can be made via accepted payment methods on the website.
    • We reserve the right to correct any pricing errors.

  3. Cancellations

    • Orders can be canceled before dispatch by contacting us at info@svampehytten.dk
    • Once an order is dispatched, cancellations may not be possible.

4. Delivery

  1. Shipping Policy

    • We deliver worldwide.
    • Shipping costs will be displayed at checkout.

  2. Delivery Times

    • Estimated delivery times are provided at checkout. Please note that delivery times are approximate and may vary.

  3. Risk and Ownership

    • Ownership of the products transfers to you upon full payment.
    • Risk of loss or damage passes to you at the time of delivery.

5. Returns and Refunds

  1. Returns

    • You have 14 days to return items in their original condition.
    • Perishable goods, custom items, and opened products may not be eligible for return.

  2. Refunds

    • Refunds will be processed to the original payment method within 14 days of receiving the returned item.

  3. How to Request a Return

    • Contact us at info@svampehytten.dk to initiate a return.

6. User Accounts

  1. Account Creation

    • You may be required to create an account to access some features. You are responsible for keeping your account details secure.

  2. Termination

    • We reserve the right to suspend or terminate accounts for any breach of these Terms.

7. Prohibited Activities

You agree not to:

  • Use the site for any unlawful purposes.
  • Attempt to disrupt the website’s functionality.
  • Misuse our intellectual property.

8. Intellectual Property

All content, including images, text, and logos, is the property of Svampehytten or its licensors. Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Svampehytten is not liable for indirect or consequential damages.
  • Our total liability is limited to the value of the products purchased.

10. Governing Law

These Terms are governed by the laws of Denmark. Any disputes shall be resolved in Danish courts.

11. Changes to Terms

We may update these Terms at any time. Significant changes will be notified via email or website notification.

12. Contact Information

For questions or concerns regarding these Terms, please contact us:

  • Email: info@svampehytten.dk
  • Phone: +4528707559
  • Address: Gasværksvej 5. 9000 Aalborg